SHIPPING AND DELIVERY
Questions about shipping, delivery and contact inforformation
My order is showing as delivered but I cannot find it
We understand how frustrating it can be when a delivery is not received when or where you expected it.
I'm missing an item from a delivered order
We’re very sorry to hear that your order arrived incomplete. In some cases, items may be shipped separately from our warehouse. However, we understand that items can occasionally go missing during transit. If you believe your parcel may have been tam
Where will my Sealskinz Order be shipped from?
All website orders are shipped from Milton Keynes in the UK. All orders will be sent Delivered Duty Paid. In other words, no duties, taxes, or fees will be required upon delivery.
What is the Sealskinz Head Office address?
HEAD OFFICE
Delivery cut off times
Please note our warehouse is located in Great Britain.
How long will UK delivery take?
How long will it take for me to receive my order?
International Orders. Shipping times will vary by location and the service selected. Sealskinz EU - https://eu.sealskinz.com/policies/shipping-policy. Sealskinz US - https://www.sealskinzusa.com/policies/shipping-policy. Sealskinz Canada - https://ww
I'm being shown an amount to spend to gain free shipping but I have more than that in my cart
Often we will offer a minimum spend to achieve free shipping. When this type of offer is in effect, the banner at the top of our website will update with the amount required to meet the minimum spend. As you add items to the cart, the banner will upd
My Order Tracking hasn't updated in a while
We understand how hard it can be to wait for a highly anticipated order. Please note, your order tracking may not show updates every day but your parcel could still be moving through the courier system. We suggest monitoring the tracking for changes
UK Delivery Options/Delivery Times Explained
For UK deliveries we offer 3 different delivery options. Our standard (free over £50) shipping is Royal Mail 48. This service is usually picked and packed the next (working) day after ordering but can be longer following weekends or during sale perio
Do you ship to my country?
Though we are a proud British brand, we do ship worldwide! if you do not see your country in our dropdown menus at checkout, you may be on the wrong website. For US orders, please visit sealskinzusa.com. For Canadian orders, please visit sealskinz.ca
What should I do if my order delivery is delayed?
Delivery delays may occur due to customs, fulfilment, or courier delays. If your order is delayed and has exceeded the estimated delivery time frame, here are steps you can follow:. We thank you for your patience and understanding as your order makes
Black Friday Order Processing & Shipping Delays
The Black Friday period is one of the most popular shopping events, and we’re thrilled to have you shopping with us. Due to the extremely high volume of orders, customers may experience delays in both order processing and shipping. ⏳ Processing Delay