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SHIPPING AND DELIVERY

Questions about shipping, delivery and contact inforformation

My order is showing as delivered but I cannot find it

We understand how frustrating it can be when a delivery is not received when or where you expected it.

I'm missing an item from a delivered order

We are so sorry to hear that you have received an incomplete order. Sometimes our warehouse will ship items separately and sometimes things go wrong during transit. If there are no notes on the packing slip to indicate the items were shipped separate

Where will my Sealskinz Order be shipped from?

All website orders are shipped from Milton Keynes in the UK. All orders will be sent Delivered Duty Paid. In other words, no duties, taxes, or fees will be required upon delivery.

What is the Sealskinz Head Office address?

36 Oldmedow RdKing's LynnNorfolkPE30 4PPUnited Kingdom. Please make sure if you are returning any items to us directly that you include your name, order number, and address so that we can identify the parcel upon receipt.

Delivery cut off times

Please note our warehouse is located in Great Britain.

How long will UK delivery take?

Your delivery time will differ based on the delivery option you select at the checkout. See the information below to find out our estimated delivery times. We aim to dispatch your order as quickly as possible but please note it can take 1 to 2 busine

How long will it take for me to receive my order?

International Orders. Shipping times will vary by location and the service selected;. Sealskinz EU - https://eu.sealskinz.com/policies/shipping-policy. Sealskinz US - https://www.sealskinzusa.com/policies/shipping-policy. Sealskinz Canada - https://w

I'm being shown an amount to spend to gain free shipping but I have more than that in my cart

Often we will offer a minimum spend to achieve free shipping. When this type of offer is in effect, the banner at the top of our website will update with the amount required to meet the minimum spend. As you add items to the cart, the banner will upd

My Order Tracking hasn't updated in a while

We understand how hard it can be to wait for a highly anticipated order. Please note, your order tracking may not show updates every day but your parcel could still be moving through the courier system. We suggest monitoring the tracking for changes

UK Delivery Options/Delivery Times Explained

For UK deliveries we offer 3 different delivery options. Our standard (free over £35) shipping is Royal Mail 48. This service is usually picked and packed the next (working) day after ordering but can be longer following weekends or during sale perio

Do you ship to my country?

Though we are a proud British brand, we do ship worldwide! if you do not see your country in our dropdown menus at checkout, you may be on the wrong website. For US orders, please visit sealskinzusa.com. For Canadian orders, please visit sealskinz.ca