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My order is showing as delivered but I cannot find itUpdated 2 months ago


We understand how frustrating it can be when a delivery is not received when or where you expected it.

Parcels can often be left in 'safe places' where they are not easily or readily seen -- this can be in bins, sheds, garages, boxes, outbuildings, behind containers, bushes, plants, fences, etc. 

Please also check with any other occupants of the property and any neighbours to ensure that this has not been taken in on your behalf.

Still haven't found it? Please get in touch with our Support Team via chat, email, or phone.




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