GUARANTEES/REGISTRATION
Making a Claim under the Sealskinz Guarantee
How do I register my new Sealskinz purchase?
Due to our new guarantees, there is no requirement to register your new Sealskinz products.Please follow the link below for more information about our guarantees;Sealskinz Guarantees
How do I make a claim under the guarantee for a faulty product?
Do you have an issue with your Sealskinz product?. We’re very sorry to hear that. To help us resolve the matter as quickly as possible, please complete our Claim Form, which you can find at the end of this article. If you do not have a receipt or pro
Why do we sometimes ask you to cut up your faulty product?
Our friendly Customer Experience Team aims to resolve reported issues as quickly as possible. Most claims under the guarantee can be resolved without returning the product back to us, as this speeds up the process, increasing customer satisfaction. (
Goodwill Replacements Explained
What is a goodwill replacement?. A goodwill replacement (or “goodwill gesture”) is when we choose to replace a product as a gesture of customer care, even though it is not covered under our guarantee or warranty. This means we are helping out volunta