How do I make a claim under the guarantee for a faulty product?Updated 4 hours ago

Do you have an issue with your Sealskinz product?

We’re very sorry to hear that. To help us resolve the matter as quickly as possible, please complete our Claim Form, which you can find here:

https://www.sealskinz.com/pages/sealskinz-guarantees

If you do not have a receipt or proof of purchase, please still complete the form and let us know - depending on the circumstances, we may still be able to assist.

Please note:

• We cannot offer refunds for products purchased through a retailer.
• Refunds can only be processed for items bought directly from Sealskinz.com.
• General wear and tear, loss, misuse, and accidental damage are not covered under the Sealskinz Guarantee.
• The Sealskinz Lifetime Guarantee applies only to products manufactured from summer 2020 onward.
• The guarantee covers items purchased from Sealskinz.com or verified Sealskinz stockists.
• We are unable to accept claims for products purchased from third‑party resale platforms (e.g., eBay, Vinted).

If you have any questions, we’re here to help.