Zero Tolerance PolicyUpdated 4 hours ago
Please be kind to all our staff, they are here to help and assist you.
Sealskinz operates a Zero Tolerance Policy.
We are unable to continue conversations if we receive abusive, upsetting or threatening language.
ZERO TOLERANCE: OFFENSIVE, ABUSIVE OR THREATENING BEHAVIOUR TOWARDS SEALSKINZ EMPLOYEES
Verbal abuse is defined as the use of inappropriate words (including, but not exclusively, verbal/written/social media) or behaviour causing alarm, distress and/or constituting harassment. Persistent unacceptable behaviour is defined as referring to behaviour both within one contact and/or a number of separate contacts over an undefined period (this includes email, telephone contact).