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Returns and Sizing PolicyUpdated a day ago



Please Try Before You Wear

To ensure you are completely happy with your purchase, we kindly ask that all items are tried on for fit before being worn.

When trying items on, please ensure:

  • Items are kept in their original condition
  • All labels and tags remain attached
  • Products are only tried on briefly


Why We Offer Free UK Returns

We understand that finding the perfect fit isn’t always easy — especially with products like gloves, where every hand is uniquely proportioned.

That’s why we offer free UK returns, making it simple and risk-free to order, try on, and exchange or return items if they’re not quite right.

We encourage you to take full advantage of this by checking the fit carefully before deciding to keep your item.


Important Information About Worn Items

Once an item has been:

  • Worn beyond trying on, and
  • Had its labels or tags removed

it is considered that the fit has been accepted.

At this point, the item is no longer eligible for return or refund.


Why This Matters

Items that have been worn or had labels removed cannot be resold. This means they are considered unsellable, even if they appear to be in good condition.

To maintain fairness and hygiene standards for all customers, we are unable to accept returns that do not meet our policy.


Our Recommendation

We recommend:

  • Trying items on as soon as you receive them
  • Checking the fit carefully before removing any labels
  • Using our free UK returns process if the fit isn’t quite right
  • Contacting our team if you need help choosing the right size
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